Shipping & Delivery

Last Updated: September 24, 2026

At Forge & Field Brands, we make every product to order. We work with third-party print-on-demand fulfillment partners who produce, package, and ship your order directly to you.

Because we make your products after you place your order, production time is separate from shipping time. Please review the information below before placing your order.

Made-to-Order Production

We do not keep warehouses full of pre-printed products.

After you place your order, we send it to one of our third-party print-on-demand fulfillment partners for production. Your product is then printed, prepared, packaged, and shipped directly to you.

Production times may vary depending on the product, order volume, fulfillment location, and other factors.

Processing & Production Times

Most orders require production time before they are ready to ship.

Any production or processing timeframe displayed on our website is an estimate and is not a guaranteed completion date. Production may take longer during holidays, periods of high order volume, or other circumstances outside our control.

Once we produce your order and hand it to the shipping carrier, shipping time begins.

Shipping Times

Shipping times vary depending on your delivery location, the shipping method available for your order, the fulfillment facility, and the carrier handling your package.

Any estimated delivery date or shipping timeframe provided during checkout, in an order confirmation, or through tracking information is an estimate and is not guaranteed.

Carrier delays, weather, holidays, transportation disruptions, and other circumstances outside our control may affect delivery times.

Shipping Rates

Available shipping methods and applicable shipping charges will be displayed during checkout when available.

Shipping costs may vary depending on the products in your order, delivery destination, fulfillment location, and shipping method.

Tracking Your Order

When tracking information becomes available, it may be sent to the email address you provided when placing your order.

Please allow time for the shipping carrier to update its tracking system after your tracking number is created. In some cases, tracking information may not update immediately.

You can also use our Track Order page when available to check the status of your shipment.

Orders May Arrive in Separate Packages

Products within the same order may be produced at different fulfillment facilities.

As a result, your order may arrive in more than one package and individual packages may be delivered on different days.

If you receive only part of your order, please check your shipping confirmation and tracking information before contacting us. The remaining items may still be in production or on the way.

Shipping Delays

We work with third-party fulfillment partners and shipping carriers to get your order to you as quickly as reasonably possible. However, we cannot control every part of the production and delivery process.

Delays may occur because of carrier disruptions, weather, holidays, high order volume, fulfillment issues, incorrect addresses, or other circumstances outside our control.

Estimated delivery dates should not be considered guaranteed delivery dates.

Incorrect or Incomplete Shipping Addresses

Please review your shipping address carefully before submitting your order.

You are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error after placing your order, contact us as soon as possible. We will try to help if the order has not entered production or shipment processing, but we cannot guarantee that an address can be changed after an order is submitted.

If an order cannot be delivered because the customer provided an incorrect or incomplete address, additional production or shipping costs required to replace or resend the order may be the customer’s responsibility, except where otherwise required by applicable law.

Lost or Missing Packages

If your tracking information has not updated for an extended period or you believe your package may have been lost in transit, please contact us.

We will review the available tracking information and, when appropriate, work with our fulfillment partner or shipping carrier to determine what options may be available.

Please include your order number when contacting us about a missing shipment.

Packages Marked as Delivered

If tracking shows that your package was delivered but you cannot locate it, we recommend:

1. Checking around your property, mailbox, porch, garage, or other delivery locations.
2. Asking household members or neighbors whether they received the package.
3. Allowing a short period of time in case the carrier marked the package delivered before completing delivery.
4. Contacting the shipping carrier for additional delivery information.

If you still cannot locate your order, contact us, and we will review the situation with you.

Damaged or Incorrect Orders

If your product arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us promptly.

Include your order number, a description of the problem, and clear photographs showing the issue.

We will review the information and, when appropriate, submit the issue to our fulfillment partner. If a qualifying production or fulfillment error is confirmed, the applicable resolution may include a replacement or another appropriate remedy.

For complete information about returns, refunds, exchanges, and order problems, please review our Return & Refund Policy.

Contact Us

If you have questions about your order, shipping, tracking, or delivery, please contact us at:

Forge & Field Brands

Email: https://forgeandfieldbrands.com/contact

When contacting us about an existing order, please include your order number so we can assist you more quickly.